Session Replays + Billing Data = 360° customer insights
Customer Success teams can query insights by revenue, behavior, UTM, or any trait without technical setup. Get churn alerts and upsell signals in seconds - no data team bottlenecks.
Backed by the best
Product Overview
From replay to revenue - in one stream
Fullbeam turns raw replays, events, and billing data into a single stream of account‑level insights - live in 5 minutes, no data warehouses or SQL required
Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.
Discover features designed to simplify workflows, boost productivity, and improve team collaboration seamlessly.
What frustrates users worth >$50K MRR?
What frustrates users worth >$50K MRR?
CS teams instantly find the right sessions and AI‑generated summaries - filter by behavior, customer, on‑screen content, or any keyword without technical help
CS teams instantly find the right sessions and AI‑generated summaries - filter by behavior, customer, on‑screen content, or any keyword without technical help
Retention Drivers
Retention Drivers
Hierarchical tracking shows which features drive activation, retention, and expansion - no manual event mapping
Hierarchical tracking shows which features drive activation, retention, and expansion - no manual event mapping
Risk & Upsell Pings
Risk & Upsell Pings
Churn risks, expansion cues, and product‑bug alerts land in Slack with one‑click context - so the team acts, not hunts
Churn risks, expansion cues, and product‑bug alerts land in Slack with one‑click context - so the team acts, not hunts
Journey Mapping
Journey Mapping
Visual flows trace the path from signup to conversion, flagging drop‑offs and friction in seconds
Visual flows trace the path from signup to conversion, flagging drop‑offs and friction in seconds
Increased usage
Cancelled
Billing anomalies
Downgrade risk
Expansion‑ready account
Checkout abandonment
Usage cliffs
Rage‑click spikes
Industry Insights
Industry Insights
Industry Insights
How Fullbeam powers every team
CS
Product
Growth/RevOps
Design & UX
Engineering
Account Insights for Happier Customers
Earlier churn signals
Proactive alerts surface slipping accounts before usage falls off
Expansion cues
Instant Slack messages flag accounts ready for upsell or seat growth
CS
Product
Growth/RevOps
Design & UX
Engineering
Account Insights for Happier Customers
Earlier churn signals
Proactive alerts surface slipping accounts before usage falls off
Expansion cues
Instant Slack messages flag accounts ready for upsell or seat growth
CS
Product
Growth/RevOps
Design & UX
Engineering
Account Insights for Happier Customers
Earlier churn signals
Proactive alerts surface slipping accounts before usage falls off
Expansion cues
Instant Slack messages flag accounts ready for upsell or seat growth
Rage-click spikes
Rage-click spikes
Rage-click spikes
Usage cliffs
Usage cliffs
Usage cliffs
Downgrade risk
Downgrade risk
Downgrade risk
Expansion signals
Expansion signals
Expansion signals
Deep Research AI
Deep Research AI
Deep Research AI
Ask complex questions in plain English
Ask complex questions in plain English
Ask complex questions in plain English
Natural‑language queries
Get answers without SQL or dashboards
Automated trend detection
Spot emerging patterns before they hit revenue
Cross‑session analysis
Link behaviour across thousands of replays instantly
Example query
“Show me users who abandoned checkout after adding items to cart.”
Billing‑level Segmentation
Billing‑level Segmentation
Billing‑level Segmentation
Customer‑level segmentation from day one
Customer‑level segmentation from day one
Customer‑level segmentation from day one
Usage, adoption, and risk roll up to the Stripe customer that pays the bill.
Usage, adoption, and risk roll up to the Stripe customer that pays the bill.
Usage, adoption, and risk roll up to the Stripe customer that pays the bill.
All sessions are grouped by Stripe customer in real time
All sessions are grouped by Stripe customer in real time
All sessions are grouped by Stripe customer in real time
Signals ranked by revenue at risk - or upsell potential
Signals ranked by revenue at risk - or upsell potential
Signals ranked by revenue at risk - or upsell potential
Slice insights by plan tier, MRR, or contract date in one click
Slice insights by plan tier, MRR, or contract date in one click
Slice insights by plan tier, MRR, or contract date in one click
No warehouse or queries - two API keys and you’re live in minutes
No warehouse or queries - two API keys and you’re live in minutes
No warehouse or queries - two API keys and you’re live in minutes
Wave goodbye to
random session scrubbing
data‑warehouse busywork
guessing why users churn
manual user interviews
disconnected revenue data
reactive firefighting
surprise churn reviews
random session scrubbing
data‑warehouse busywork
guessing why users churn
manual user interviews
disconnected revenue data
reactive firefighting
surprise churn reviews
random session scrubbing
data‑warehouse busywork
guessing why users churn
manual user interviews
disconnected revenue data
reactive firefighting
surprise churn reviews
random session scrubbing
data‑warehouse busywork
guessing why users churn
manual user interviews
disconnected revenue data
reactive firefighting
surprise churn reviews
600k+
Sessions analyzed daily
SOC2 & GDPR
compliance (in progress)
100s
of integrations to your favorite tools
5 minutes
Go live in 5 minutes
Comparison
Comparison
Comparison
Why Fullbeam
Replace dashboards & pipelines with one AI‑driven insight feed
Discover how Prismo outperforms other platforms with superior features, better performance, and unmatched ease of use.
OTHER PLATFORMS
Need a data warehouse and ETL
Need a data warehouse and ETL
Need a data warehouse and ETL
SQL or custom dashboards for every question
SQL or custom dashboards for every question
SQL or custom dashboards for every question
Event data only - no context from the screen
Event data only - no context from the screen
Event data only - no context from the screen
Metrics stuck at seat‑level granularity
Metrics stuck at seat‑level granularity
Metrics stuck at seat‑level granularity
Churn alerts fire after usage already drops
Churn alerts fire after usage already drops
Churn alerts fire after usage already drops
Hunting through recordings to debug bugs
Hunting through recordings to debug bugs
Hunting through recordings to debug bugs
Weeks of SDK work to integrate
Weeks of SDK work to integrate
Weeks of SDK work to integrate
V/S
Live in 5 min - no warehouse, just two API keys
Live in 5 min - no warehouse, just two API keys
Live in 5 min - no warehouse, just two API keys
Ask in plain English, get answers instantly
Ask in plain English, get answers instantly
Ask in plain English, get answers instantly
AI watches every replay and labels friction
AI watches every replay and labels friction
AI watches every replay and labels friction
Signals rolled up to the Stripe account that pays
Signals rolled up to the Stripe account that pays
Signals rolled up to the Stripe account that pays
Proactive risk & upsell cues pushed to Slack
Proactive risk & upsell cues pushed to Slack
Proactive risk & upsell cues pushed to Slack
Smart Ticketing auto‑attaches replay + logs
Smart Ticketing auto‑attaches replay + logs
Smart Ticketing auto‑attaches replay + logs
Zero‑code setup, SOC 2 & GDPR ready
Zero‑code setup, SOC 2 & GDPR ready
Zero‑code setup, SOC 2 & GDPR ready
Pricing & Plans
Pricing & Plans
Pricing & Plans
Straightforward pricing that scales with your insights
Pick the plan that matches where you are today - upgrade when you’re ready for AI‑powered intelligence or enterprise‑grade scale
Account‑level segmentation (events → Stripe customer)
Cohort & plan filters
Unlimited seats
Basic Slack alerts
Intelligence
AI watches every replay and surfaces insights
$0.05
per processed session
+ $299 Segmentation
Everything in Segmentation plus:
Vision‑language AI labels every session
Natural‑language questions & answers
Automated trend detection
Smart Ticketing (replay + logs → Linear / GitHub)
Real‑time Slack & Webhook alerts
Dedicated Slack channel
Everything in Intelligence plus:
Volume discounts & annual contracts
Dedicated CSM & Slack channel
SAML / SCIM, audit logs
Private cloud or on‑prem option
SOC 2 Type II & GDPR DPA
99.9 % uptime SLA
We just launched our startup program -
Get 50% off
Start today
No credit card required
No data migrations
Account‑level segmentation (events → Stripe customer)
Cohort & plan filters
Unlimited seats
Basic Slack alerts
Intelligence
AI watches every replay and surfaces insights
$0.05
per processed session
+ $299 Segmentation
Everything in Segmentation plus:
Vision‑language AI labels every session
Natural‑language questions & answers
Automated trend detection
Smart Ticketing (replay + logs → Linear / GitHub)
Real‑time Slack & Webhook alerts
Dedicated Slack channel
Everything in Intelligence plus:
Volume discounts & annual contracts
Dedicated CSM & Slack channel
SAML / SCIM, audit logs
Private cloud or on‑prem option
SOC 2 Type II & GDPR DPA
99.9 % uptime SLA
We just launched our startup program -
Get 50% off
Start today
No credit card required
No data migrations
Account‑level segmentation (events → Stripe customer)
Cohort & plan filters
Unlimited seats
Basic Slack alerts
Intelligence
AI watches every replay and surfaces insights
$0.05
per processed session
+ $299 Segmentation
Everything in Segmentation plus:
Vision‑language AI labels every session
Natural‑language questions & answers
Automated trend detection
Smart Ticketing (replay + logs → Linear / GitHub)
Real‑time Slack & Webhook alerts
Dedicated Slack channel
Everything in Intelligence plus:
Volume discounts & annual contracts
Dedicated CSM & Slack channel
SAML / SCIM, audit logs
Private cloud or on‑prem option
SOC 2 Type II & GDPR DPA
99.9 % uptime SLA
We just launched our startup program -
Get 50% off
Start today
No credit card required
No data migrations
About Us
About Us
About Us
The Journey Behind Fullbeam
The Journey Behind Fullbeam
The Journey Behind Fullbeam
We were tired of juggling SQL, dashboards, and data warehouses just to see how customers behaved. So we built Fullbeam - an AI agent that watches sessions, ties them to revenue, and answers questions in plain English. Now any team can skip the plumbing and focus on building great products.
We were tired of juggling SQL, dashboards, and data warehouses just to see how customers behaved. So we built Fullbeam - an AI agent that watches sessions, ties them to revenue, and answers questions in plain English. Now any team can skip the plumbing and focus on building great products.
We were tired of juggling SQL, dashboards, and data warehouses just to see how customers behaved. So we built Fullbeam - an AI agent that watches sessions, ties them to revenue, and answers questions in plain English. Now any team can skip the plumbing and focus on building great products.
FAQs
FAQs
FAQs
Frequently Asked Questions
How long does it take to get up and running?
Do we need a data warehouse or write any SQL?
What data sources do you support today?
Is our customer data secure?
What exactly does the AI “watch” in a session?
How accurate are the churn and expansion signals?
How is pricing calculated?
Can we push insights into our existing workflow tools?
What support do you provide?
What does it mean to be a Design Partner, and what do we get?
How long does it take to get up and running?
Do we need a data warehouse or write any SQL?
No. Fullbeam stores and processes raw events + replays for you, then surfaces account‑level insights in plain English. Dashboards and queries are optional, not required.
What data sources do you support today?
Is our customer data secure?
What exactly does the AI “watch” in a session?
How accurate are the churn and expansion signals?
How is pricing calculated?
Can we push insights into our existing workflow tools?
What support do you provide?
What does it mean to be a Design Partner, and what do we get?
How long does it take to get up and running?
Do we need a data warehouse or write any SQL?
No. Fullbeam stores and processes raw events + replays for you, then surfaces account‑level insights in plain English. Dashboards and queries are optional, not required.
What data sources do you support today?
Is our customer data secure?
What exactly does the AI “watch” in a session?
How accurate are the churn and expansion signals?
How is pricing calculated?
Can we push insights into our existing workflow tools?
What support do you provide?
What does it mean to be a Design Partner, and what do we get?
Have Questions? We're Here to Help!
Have Questions? We're Here to Help!
Reach out to our support team for any queries or assistance.
Reach out to our support team for any queries or assistance.